Experience

Peraton

  • Maintain design system for web-based application, including establishing, modifying and retiring patterns & components

  • Led in-depth UX audits, identifying critical improvements that resulted in a more user-friendly experience & optimal functionality

  • Champion user advocacy, ensuring user needs and feedback were prioritized throughout the design process

  • Orchestrate seamless cross-functional collaboration between design, development, quality assurance (QA) & product management teams

Lead Product/UX Designer

10/2022 – Present

StreetWaves

  • Redesigned the website’s user interface with a focus on improving navigation and visual design, resulting in a more engaging and user-friendly experience

  • Analyzed user data, industry trends and heuristic evaluation findings to prioritize design & site map changes based on pain points

UI/UX Designer & UX Researcher

1/2023 – 2/2023

Peraton

  • Crafted user-centered designs with a strong emphasis on interaction design principles

  • Conducted and synthesized user research (e.g., contextual inquiries, user interviews, surveys, A/B testing and usability testing) to support the design-thinking process and product development

  • Presented user flows, wireframes and user interface mockups/prototypes to client & product management

UX/UI Designer

9/2020 – 10/2022

Peraton

  • Analyzed business processes and conducted stakeholder interviews to gather product requirements, write user stories and define acceptance criteria

  • Performed process modeling in Enterprise Architecture and Microsoft Visio, including UML activity diagrams, BPMN Business Process Diagrams and flowcharts

  • Collaborated with Product Owner in backlog grooming and sprint retrospectives, adhering to Agile methodologies

  • Completed quality assurance (QA) on the implementation of designs to ensure executed work meets the UX vision

Business Systems Analyst

7/2018 – 3/2021

San Diego Gas & Electric

  • Generated comprehensive documentation and system requirements specifications for issue resolution & change request implementation

IT Business Analyst Intern

5/2016 – 9/2016

Education

UX Academy & UX Foundations

Designlab

6/2023

UX Certificate – Interaction Design

Nielsen Norman Group – 1053608

1/2022

B.S. Business Administration – Management Information Systems

San Diego State University

5/2017

Skills

Design: User Flow Diagrams, Information Architecture, Data Visualization, Style Guides, Design Systems, Wireframing, Interactive Prototypes, Mobile Design, Web Design, Responsive Web Design, HTML, CSS

User Research: Requirements Elicitation, User Persona Creation, Usability Testing, Heuristic Evaluation, Competitive Analysis, Journey Maps, Storyboards, Empathy Maps

Tools: Figma, Adobe XD, Sketch, Miro, Optimal Workshop, Whimsical